IRISCOM
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Eye tracking
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How the service works

The system is delivered ready to use, so it can be tried out right away.

The process is as follows:

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The technician visits the user to try out the system for the first time.
 

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The user must choose which programs will be used, advised by the technician. There are freeware programs, such as on-screen keyboards, that have no cost. In the case of commercial software, the user must buy it, with help from the technician if necessary.
 

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The system is ordered formally, and Iriscom is sent. Delivery usually takes from 2 to 3 weeks.
 

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The technician installs the system on the computer along with the software specified by the client, configures it, and checks that everything works perfectly
 

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The technician delivers the pre-installed system to the client at their house, and teaches him/her, and the people who will help, how to use the system and the programs installed. Usually this training will not take more than a day.

This training is divided into two areas:

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Teaching the user how to work the system and the on-screen keyboard.
 

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Teaching the people who will help him/her (family, therapists, etc.), not only how to use it but also how to configure it, re-calibrate it, place the user in a correct position, use it correctly, and solve any little problems that might arise.